Testimonials

Testimonials

Rated Highly, Globalbike.co.uk have fast become a leading online Cycle store. Our Expertise and Knowledge have helped us along the way - See what our customers rate us. 

 

Jun Naito -  Excellent customer service! 

"Nearly 2 weeks ago I was looking at buying a decent cyclocross bike. It’s the first time I’ve ever put serious money into a bike so it was important that I had the perfect bike. I spoke to one of the staff members online and he helped me out with the sizing and gave me a few more details about the bike. 
I’d just like to give a big thanks to that guy I spoke to as he was spot on for the sizing as I was originally going to buy a size larger. I ordered the bike on the Wednesday but really wanted it for the weekend and it was really nice to see their staff really go that extra bit by bringing my order forward and getting it to me by Friday.

I would definitely recommend you to all my friends and relatives, their customer service was fantastic and it’s nice to see people go that extra mile. It made my weekend being able to test out the bike, which I might add, is absolutely fantastic (Raleigh RX Comp).

Keep up the good work!"
 

 
Che Rowley - Brilliant Service
 
"I ordered a new bike for my wife's birthday on the Monday after using the online chat feature for advice and also to confirm delivery times.

As it was her birthday that weekend, we wanted the bike for the weekend in the new forest. 

Richard delivered the bike personally 8:30pm Friday night in the pouring rain to ensure our weekend went ahead as planned!

Also got an excellent price too :)

Many thanks Richard!

Justin"
 

 
 
I stumbled on Global bike a late friday night. A chat window was available and I thought "sure, auto answer...".
I was wrong. I came in contact with Rich and he spent an hour answering all kinds of questions and giving good advice. 

A few days later I ordered a Ghost bike which was to be delivered to Sweden. I also needed the bike gears and brakes to be mounted "non-UK-style".which Globalbike did for free. 
Due to the expensive transporting Globalbike set me up with a pair of XT-pedals. I have received the bike and I am about to receive the other package which will also include a complementary mech hanger. 

In all parts of the deal from interest to follow underways and delivery I have been very well met by experts and I strongly recommend buying from Globalbike.co.uk